Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Oregon law prohibits housing discrimination based on “source of income,” which includes Section 8 and other rental assistance programs. This protection was expanded through House Bill 2639, passed in 2013 and effective July 1, 2014, making it unlawful for landlords to deny applicants solely because they use housing vouchers. While landlords may still apply standard screening criteria—such as credit, rental history, and income qualifications—they must treat voucher income the same as any other lawful source of income. -
Are you licensed?
Yes, Alpine Property Management & Maintenance is a fully licensed property management company operating in Oregon. We hold ourselves to the highest professional and legal standards, because compliance is not optional — it is foundational to how we operate. -
Can I reach you after hours?
Yes. For urgent property matters, we provide emergency contact access outside of normal business hours. Non-emergency inquiries are handled promptly during standard operating hours through our structured communication workflows. -
Do I get to see the lease or sign it?
We utilize standardized lease agreements developed by Multifamily Northwest, a trusted industry trade organization. This approach ensures consistency, proper documentation, and alignment with Oregon landlord-tenant law.To maintain a streamlined and compliant leasing process, lease documents are not circulated for owner review prior to execution. However, we are happy to provide a blank sample lease upon request so you can become familiar with the structure and terms in advance.
Our team applies these forms consistently to help protect your investment and reduce legal risk, while ensuring a smooth and efficient leasing experience.
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Do you sell real estate too?
Our core focus is full-service property management. If you have questions about buying or selling real estate in Oregon, we are happy to connect you with our in-house broker who aligns with the same standards in which we operate in property management. -
What type of reports do I get and how often?
Owners receive detailed financial reports on or around the 5th of each month, covering the prior month and year-to-date activity. Reports include a running bank register, monthly and year-to-date profit and loss statements, accounts receivable, and a maintenance activity recap. For clients enrolled in asset management services, additional reporting includes budget comparisons, cash flow statements, and balance sheets.This reporting provides full transparency into your property’s financial performance and activity.
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How and when do I get paid?
Owner disbursements are sent via direct deposit on or around the 15th of each month. Once your payment is processed, you will receive a notification confirming the deposit has been initiated to your designated bank account.Funds typically appear shortly after, depending on your bank’s processing time.
Tip: Make sure your bank information is current to avoid any delays.
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How is rent collection handled?
We offer multiple payment options for residents, including online portals designed to make on-time payment as convenient as possible. Late payments are addressed promptly and consistently according to lease terms, following our structured enforcement process — firm, fair, and fully documented. -
How long of a lease do you sign?
Standard lease terms are typically twelve months, though we evaluate each situation based on market conditions, seasonal demand, and what makes the most strategic sense for your property. Our recommendations are always data-driven, not guesswork. -
How much security deposit do you charge the tenant?
In most cases, we collect a security deposit that is equal to one month’s rent. If an applicant has small risk factors—such as limited rental history—we may require a higher deposit for added security. Properties that allow pets may also carry a higher deposit. -
How soon can you start managing my property?
Once our management agreement is in place and your property meets our established standards, we move quickly and efficiently. We do not operate on vague timelines — we operate on structured onboarding processes designed to get your property performing as fast as possible. -
What type of properties do you manage?
Alpine manages a range of property types in the Portland and surrounding areas, including single-family homes, multi-family units, and condos. Every property we take on is managed with the same high standards, documented workflows, and strategic approach — regardless of size or type. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account in full compliance with Oregon landlord-tenant law. Our handling of security deposits is standardized, policy-driven, and backed by a complete audit trail — because protecting your legal standing is part of protecting your investment.