Owner Frequently Asked Questions

  • Am I required to make my property available to Section 8?

    Yes - Oregon does not allow a landlord to discriminate against source of income, which is what Section 8 is classified as.
  • Are you licensed?

    Absolutely! Oregon has strict requirements in order to manage rental properties. Our office employs Licensed Property Managers and Brokers besides a full team of support staff. Licensed Property Managers, Brokers and Principal Broker are required to have a minimum of thirty (30) hours of continuing education every two years.
  • Can you put the money directly into my account?

    Yes, we do offer direct deposit. Please complete the ACH authorization.
  • Do I get to see the lease or sign it?

    Alpine uses the latest forms offered by Multifamily NW. Their forms collection offers landlords the best protection and operating environment for rentals in Oregon. You do not need to sign the lease. When you hire Alpine, you are authorizing Alpine to be your agent and sign the lease on your behalf.
  • Do you sell real estate too?

    Yes, we have a small boutique sales department with just a few agents. For more information, please email broker@alpinepdx.com
  • How and when do I get my checks?

    We offer direct deposit to be initiated around the 15th of each month. An e-mail will be sent to you once that deposit is initiated so you know it is on its way!
  • How is rent collection handled?

    Rents are due on the first and need to be in our office by the 4th of each month. Tenants can mail us rent, stop by our office to pay in person, log into their portal and pay online, or sign up for direct withdrawal from their account. Failure to pay on time results in the tenant(s) being issued a 10-day notice for non-payment of rent. If rent is not paid by the due date, then filing an eviction in court may be the next step. Alpine is diligent by sending automated e-mails to tenant(s) that may be late in paying rent along with anyone who has a balance due on their account. In Oregon, a tenant is only required to pay the rent to cure a 10-day notice.
  • How long of a lease do you sign?

    The standard lease is 12 months. Due to Senate Bill 608 being passed and made effective February 28, 2019; End of Tenancy rules have changed. Asking a tenant to vacate after one year of year occupancy has passed is prohibited except for a few exceptions. You can view our summary on End of Tenancy rules here.
  • How much security deposit do you charge the tenant?

    The typical security deposit is one month’s of rent. Security Deposit may be increased if the tenant has approved pet(s), or a deficiency in their screening report that does not warrant an automatic denial.
  • How soon can you start managing my property?

    If you property is vacant,or if you are self-managing with a tenant in place, once we receive your signed Property Management Agreement, we can start immediately! If you are transferring from another management company, usually within 30 days of you serving termination papers to them.
  • What type of properties do you manage?

    All of them! Seriously though, we manage single family homes, 2, 3, and 4 plex’s, and multi-family communities. Individually owned condos and townhomes are also in our expertise.
  • Do you walk through the home with my tenant when they move in?

    Yes, absolutely. Before the tenant moves in, we will do a final walk-through to make sure the home is in “move-in ready” condition. The day the tenant takes possession, we also do another walk-through. We have a checklist we go through with the tenant in case there is an emergency. Showing the tenant where to turn the water off, how to reset a GFCI, change a furnace filter and reset a garbage disposal are included with the move-in walk-through.
  • Why do you suggest so many walk-throughs after my tenant has moved in?

    Your home is a valuable asset. By conducting frequent walk-throughs, we can make sure the tenant is maintaining that asset. Sometimes, tenants will not let us know there are maintenance issues to address as they don’t want to be “bothered”. Leaking sinks and running toilets are a frequent item we will discover on our inspections.

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