Tenant FAQs

Properties are rented on a first-come, first-served basis. At Alpine Property Management & Maintenance, we run a structured leasing process — a completed application and required fees are what secure your place in line. We recommend submitting your application as soon as possible to avoid missing out on a home you want.

No, we do not require last month's rent. At move-in, you will only be responsible for the security deposit and the first month's rent, making the process more manageable and transparent.

All applicants must be of legal age to enter into a binding lease agreement, which is 18 years or older. Every adult occupant is required to submit a completed application and meet our qualification standards.

Yes. Security deposits are refundable when lease terms are met and the property is returned in good condition, beyond normal wear and tear. Alpine Property Management & Maintenance follows fully documented, policy-driven deposit handling — every deduction for unpaid rent, damages, or cleaning is backed by a clear, written record.

A cosigner may be required when an applicant does not meet our income, credit, or rental history qualifications. Cosigners must independently meet our financial standards and sign a formal guarantor agreement. Our qualification process is consistent, fair, and applied the same way for every applicant.

Applications can be submitted online or in person. You will need a completed application, the required application fee, and supporting documentation such as proof of income and a valid form of identification. Our leasing process is structured and efficient — designed to move qualified applicants forward without unnecessary delays.

Rent can be paid online through our tenant portal, by automatic bank transfer, or by check or money order depending on the property. Alpine Property Management & Maintenance uses modern technology and automated reminders to make on-time payments straightforward and accessible for every resident.

Before bringing a pet into your home, review your lease agreement and contact our team directly. Some properties permit pets with an additional pet deposit or monthly pet rent, while others have breed or size restrictions. We handle pet approvals through a structured process to protect both residents and the property.

All tenants listed on a lease are jointly responsible for the full lease term. If you plan to move out while your roommate stays, they will need to qualify independently or a replacement tenant must be approved by management. We recommend reaching out to our team early so we can guide you through the process with the right documentation and approvals in place.

Oregon law requires a 30-day written notice before moving out. For your convenience, you may submit your notice online, by email, or by visiting our office to complete a notice form. Once your notice is submitted, an acknowledgement will be emailed to you with detailed instructions on how to relinquish possession once you have fully vacated.

Alpine Property Management & Maintenance handles routine maintenance and repairs as part of our commitment to keeping properties well-maintained and protected. Tenants may be held responsible for damages resulting from negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channel — our team operates with documented workflows to ensure every request is tracked, prioritized, and resolved efficiently.